Account Services Rep Senior | Hybrid

At Allianz Life, we are guided by our mission – we secure your future – and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our customers by creating new products that help them protect their families and pursue their retirement goals. We care for our community by giving time, resources, and donations. And we care for the future by supporting sustainability, protecting the local environment, and promoting societal equity.

Professional level Operations employee responsible for relationships within Operations, Allianz partners and other main partners, including internal/external Distribution partners, depending on department. Provide value to main partners by serving as a business consultant assisting them in developing strong business practices to reduce their business risk and increase digital adoption.

Successfully influence business results through relationships, recommending/implementing process improvements and driving digital adoption. Accountable for accurately applying extensive knowledge of Allianz's business, products, customers, and Operations and adhering to established guidelines, policies and procedures, and regulations. You will report to the AVP.

You will make the appropriate decisions for both the customer and Allianz. Examples, based on business need:

1) Senior level leader on the suitability of a sale to mitigate risk and protect Allianz;

2) Face-to-face interactions with producers and registered reps;

3) Team lead, subject matter expert or on-the-job trainer;

4) Important resource for department projects;

5) Proactive business trending through data, analysis and partner feedback;

6) Combination of 1 through 5. Securities licensing is generally required for those directly involved with activities related to Variable products, Broker Dealers, and Registered Representatives.

What you do:

• You will work with important partners including the following (dependent on department): FMO's, Broker Dealer, producers, registered reps, attorneys, trustees and POAs by providing education and training that keeps them informed. Understand internal and external needs including industry trends. Take ownership, to ensure a positive service experience.
• You will seek areas for service and process improvements, identify and analyze trends for proposed changes to ensure accuracy and ease of business. Apply process knowledge to help the customer needs and identify any potential issues, create recommendations and facilitate action for resolution.
• You will act as a team lead, mentor or subject matter expert for assigned area. Provide training and coaching to other employees.
• **% of time may be adjusted depending upon business need

What you bring:

Minimum Requirements:

• 4-5 years of experience required in Operations or Distribution
• Four-year degree required in Business or equivalent experience

What we offer:

At Allianz Life, we're proud to provide a benefits package that supports the True Balance of our employees and their families. We offer a choice of comprehensive medical and dental plan options, a generous time off plan and an outstanding 401(k) company match. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that welcomes diversity. Our great benefits, campus amenities and inclusive, engaged culture are among the many reasons we're recognized as a top workplace employer.

37028 | Customer Services & Claims | Professional | Non-Executive | Allianz US Life | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us.  Let’s care for tomorrow.  #LI-BK1#