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çalışma şekliREMOTE OPPORTUNITY, CAN BE LOCATED ANYWHERE IN NORTH AMERICA
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $500 billion in sales for millions of merchants in 175 countries. Every 28 seconds, an entrepreneur on Shopify makes their first sale.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
Before you apply, consider if you can:
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion — and embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
We are seeking a highly motivated Revenue Operations Lead to join Shopify’s dynamic Sales Operations team. As the Revenue Operations Lead, you will be responsible for driving the Rhythm of the Business reporting and cadence requirements, focusing on creating meaningful business reviews, such as Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs), to ensure leadership has full visibility into revenue projections, risks, and opportunities. You will also be responsible for the end-to-end ownership and execution of the sales forecasting process, ensuring accurate and timely forecasts.
Key Responsibilities:
- Lead the creation and execution of Rhythm of the Business (ROB) reporting, focusing on the cadence and delivery of business reviews such as MBRs and QBRs.
- Collaborate across the Revenue Organisation to gather insights, data analysis, and reporting on key revenue metrics, highlighting risks, opportunities, and growth drivers.
- Own the QBR process fully for Revenue, building out processes and templates required to deliver organization-wide reviews of the Business.
- Own and enhance the Sales Forecasting cadence including optimisation of global processes and tooling to provide clear visibility to leadership on the latest projection.
- Work with Regional Operations, Sales Leaders to comprehensively review and understand the risks and opportunities in each area of the Business.
- Monitor and report on forecast accuracy and sales performance against targets, providing insights and recommendations to improve forecast reliability and revenue achievement.
- Drive collaboration and coordination with cross-functional teams, including Sales, Finance, Marketing, and Operations, to collect accurate and comprehensive sales forecasts, ensuring they align with business goals and objectives.
- Develop and implement consistent processes, tools, and methodologies to collate and review sales forecasts, providing guidance and support to sales teams in structuring their forecasts and conducting thorough risk and opportunity assessments.
Qualifications
- Bachelor’s degree in Business, Finance, or a related field.
- 6+ years of experience in operations (Business or Sales) or related fields.
- Proven track record in driving and delivering Rhythm of the Business (ROB) reporting, including MBRs and QBRs, with a strong understanding of revenue metrics, risks, and opportunity evaluation.
- Deep experience in sales forecasting, from collation to review, and building cadences for accurate and up-to-date projections. Proficiency in working with sales forecasting tools and systems, data analytics, and visualization tools (such as Salesforce, Excel, Tableau, etc.).
- Proven track record of preparing and delivering executive-level presentations, reports, and narratives that effectively communicate strategic insights, revenue performance, risks, and opportunities, while also providing detailed operational information for teams to drive day-to-day execution and decision-making.
- Exceptional communication skills with the ability to effectively tailor messaging and present complex information to executive-level stakeholders. Demonstrated ability to adapt communication style and content to cater to different audiences, building rapport and fostering collaboration with executives and team members at all levels, enabling cohesive understanding and driving alignment throughout the organization.
- Strong analytical and problem-solving skills, with the ability to dissect complex sales forecasts, identify risks and opportunities, and provide actionable recommendations.
- Strong project management skills with demonstrated ability to prioritize, manage multiple projects, and meet deadlines in a fast-paced environment.
Additional Information
At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
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