AdresEviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 47 countries. By uniting unique high-end technologies across the full digital continuum with 55,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.
We are looking for Technical Application Support Consultant to join our team.
Responsibilities
- Provide Application Support activities related with service management and project management process on ServiceNow platform
- Work closely with customers to understand and translate their business and technical problems
- Assist the users to understand how they are expected to work in the IT environment
Required skills and experience
- 2+ years’ experience with system Application Support
- Knowledge in ITSM area is great advantage
- Work with the ServiceNow or similar ITSM toolset
- Excellent English is a must
Skills and Experience that will be an advantage
- Experience in developing creative solutions to business problems and working with IT Service
- Management (ITIL) processes, metrics and key performance indicators
- Experience in creating documents at various levels, including technical and customer-related documentation
Our offering:
- On Target bonus
- Additional paid leave
- Daily internet allowance
- Medical care incl. dental care, glasses, etc
- Flexible hours
- Home office
- Discount for sports cards
- Learning Hub
Let’s grow together.
