VAC-11355 Protection Case-worker (Case-Management) - Tripoli

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1. Undertake regular visits to assigned locations, or at the IOM office, to identify and follow up with protection cases;

2. Conduct vulnerability screenings and in-depth assessments in assigned locations to help identify the urgent needs and possible solutions;

3. Prepare assistance plans and provide regular, timely and comprehensive follow-up in coordination with specialized protection colleagues and under the supervision of the Senior Protection Assistant (Case management);

4. Inform beneficiaries of all relevant services available. Refer cases to relevant partner organizations and international organizations for appropriate follow-up and/or to other units within IOM for their respective follow-up;

5. Maintain up-to-date case records of all assigned cases and promptly complete all data entry and reporting requirements;

6. Carry out administrative duties as requested;

7. Facilitate events with target groups, State actors and service providers in the field on selected protection concerns if required;

8. Participate in case-management meetings and other protection meetings;

9. Perform other duties as may be assigned.

Senior Protection Assistant (Case Management)

The incumbent is expected to demonstrate the following values and competencies:

Values

· Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.

· Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

· Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

· Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

· Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.

· Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.

· Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.

· Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies2 – behavioural indicators level 2

· Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.

· Empowering others and building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.

· Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

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Internals of the Organization and NMS candidates, as well as external female candidates, will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.

The appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.