Requisition ID: req50889

Job Title: Project Manager, Content & Creative Studio

Sector: Marketing & Mobilization, External Relations

Employment Category: Permanent

Employment Type: Full-Time

Salary: £50,607 per annum

Location: London, UK

Work Arrangement: Hybrid
Job Description

BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

Purpose of the Role

Scope and Authority

Authority:

The Content & Creative StudioProject Manager provides project management for a fast-paced creative and content group that supports the IRC’s External Relations Functions.

This position leads small-to-medium-sized creative projects, with a primary focus on emergency and content projects. The Project Manager helps coordinate emergency appeals and works across matrixed teams of channel leads and creatives to drive the production delivery of assets and communications. As a key project lead, this role proactively identifies issues and removes roadblocks, and looks for ways to streamline and improve our production processes.

The position reports to the Director of the Content & Creative Studio Planning and Operations, and works closely with colleagues across Fundraising and Communications teams, and regularly interacts with IRC staff across the organization.

Responsibility for Resources:

• Coordinate cross-team communications for Emergency Appeals
• Manage emergency after action reviews, Emergency Action Group channels, leadership/staff announcements on new appeal scoring
• Coordinate and manage information and content gathering to support fundraising & partnership opportunities
• Support on management of influx on creative assets needs for emergency appeals
• Maintain & Update IRC’s current emergency protocol and policies and optimized where possible
• Support ongoing trainings for key stakeholders to train on IRC’s existing emergency fundraising processes and tools
• Support planning and organization of global content projects

Key Working Relationships

Position Reports to: Director, Content & Creative Studio Planning and Operations
Position directly supervises: none

Indirect Reporting:  Sr. Director, Content & Creative Studio

Other Internal and/or external contacts:

Internal: Broader Content & Creative Services team, Advocacy, Fundraising and Communications teams

External: 3^rd party vendors

KEY ACCOUNTABILITIES

Emergency Appeal Project Management (25%):

• Serve as focal point for content and creative project management for key emergency appeals.
• Support coordination of strong and streamlined emergency response capabilities to drive revenue, profile, and influence. Support the Fundraising, Communications, and Advocacy teams in delivering high-impact emergency appeals.
• Build, update, and maintain clear processes & efficient ways of leading emergency appeals across External Relations.
• Support emergency appeal trainings and ad hoc Emergency Action Group onboardings, and help to update and maintain emergency appeal processes and emergency appeals toolkit

Content Project Management(65%):

• Lead the management of content project requests from partners across External Relations and beyond, including Communications, Fundraising, Advocacy, Direct Mail, US Programs, President’s Office, and Ethics & Compliance
• Ensure all requests accurately go through the existing production workflow, are properly scheduled and relevant partners are engaged proactively
• Lead and organize content needs for key stakeholders
• Work with creative leads and project team to complete requests on time and within budget

Maintain and optimize coordinated project management processes (10%)

• Review and continuously improve processes and integrate with creative workflows
• Engage and train partners on project management tools and processes
• Lead on supporting the project management platform and ensure all partners are added and trained as needed
• Ensure vendors within portfolio are onboarded and paid in a timely manner

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications:

• Experience in project management, account management, or content production for Marketing/Communications;
• Exceptional organizational skills, including the ability to work under pressure in a deadline-driven environment;
• Outstanding interpersonal skills, including the ability to work under pressure in a fast-paced environment;
• Excellent communication and social skills; ability to work effectively and adaptively in a highly collaborative, interdependent team environment;
• Solid understanding of content production and project management methodology including the ability to develop detailed project plans, budgets, status reports, tracking systems, etc.
• Proficiency with Project Management Software/Work platform
• Experience with coordinated creative workflows;
• Knowledge of video, design and copy writing/editing processes;
• Strong understanding of Microsoft Excel and budgeting documents

Experience:

• Robust experience ideally in project management, content production, creative design production, marketing, fundraising or communications

Candidates must have the right to work in the UK. The deadline is for 2nd of April 2024.  We will be closing this advertisement early if we get high turn out for this role. 

IRC-EU is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-EU seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-EU welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK or Belgium.

IRC EU will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments. 

If you have any questions or need assistance with the online recruitment process, please contact the UK HR team at applications@rescue-uk.org.  

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