Senior Case Manager Level 1

SENIOR CASE MANAGER -  PERSONAL INJURY I CHARLESTOWN, NSW  

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

You will be responsible for  

• Maintain a focus on strategic collaboration and case management at all times to maximise return to work and return to health outcomes for claimants, providing coaching and support to facilitate the development of these skills in others and leading team and business projects to improve claim outcomes
• Make key liability decisions that are soundly based with demonstrable consideration to all relevant and reasonably obtainable information
• Build effective working relationships with a variety of key stakeholders, injured claimants, family members, legal providers and medical professionals to drive successful outcomes, providing coaching and support to facilitate the development of these skills in others
• Maintain high customer service standards and effective relationships with key stakeholders, demonstrating extensive knowledge of the business, industry and the full range of our customers.

About you

• Quick learner
• Team Player 
• Time management skills
• Demonstrated proficiency with Microsoft Office
• Strong analytical sklils 
• Ability to interpret legislation
• Attention to detail 

What's on offer

• Be part of a team that's open minded, supportive, and genunintely focused on customer outcomes
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

At Allianz

At Allianz, we care about everything that makes you, you.  We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.