AdresAbout GiveDirectly
GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies byFast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in theNew York Times Magazine,This American Life,Foreign Affairs, andThe Economist.
Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our "Know Yourself and Grow" value, we recognize there is always room to improve our team's working experience. But day to day, we aim to "Create Positive Energy" - we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged & engaged in our work.
We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Job Type: Full-Time
Reports to: Nigeria Country Director
Role Overview:
GiveDirectly is in an exciting period of growth and is looking to bring on a Senior Manager to lead programming across Nigeria. In this role, you will be crucial in designing, launching, and managing new programs, as well as assisting the Country Director in building new partnerships. This is an opportunity to drive impact and innovation in the cash sector at a time when cash is receiving unprecedented attention and interest in the public eye.
What you’ll do:
End-to-end project management
- Lead the design of a rich project management plan and coordinate with stakeholders within and outside the organization to ensure successful end-to-end execution
- Lead and collaborate with relevant teams to design program models for new programs, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
- Define, track, and report program efficiency, and recipient experience metrics
- Dynamically identify operational vulnerabilities (e.g. fraud, safeguarding, brand risk, etc) and create solutions to de-risk
- Directly supervise multi-layered teams whose responsibilities include field and call centre team hiring and management, programs quality assurance, and business diligence support
Project and People Management
- Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
- Directly manage one or more Managers to deliver high-quality operations and programming
- Create a strong team culture rooted in GiveDirectly’s values. Cultivate and grow exceptional talent
- Drive communication and alignment across a variety of internal and external stakeholders including GiveDirectly senior management, donors, program partners, government partners, technology and payment providers, and mobile network operators
New Business Development
- Support the CD in identifying and managing partnerships in-country, in collaboration with the global partnerships team
- Support the CD in scoping and designing new programs in-country
- Collaborate with CD and global partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the Nigerian cash space
- Represent GD in relevant fora in Nigeria such as the Cash Working Group
Any other responsibilities as required
What you bring:
- Strong interest in advancing the values and mission of GiveDirectly
- 7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics, INGO and Humanitarian)
- Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
- Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
- Strong data analysis and data driven management skills or aptitude to learn strong data skills on the job
- Comfort and ability to represent GD at many levels, from senior officials to local community leaders
- Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
- Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
- Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
- Fluency in spoken and written English
- Experience and high comfort level working in developing-country or high-risk settings
Desired Skills and Experiences
- Experience managing programs in fragile and conflict-affected contexts
- Experience working with International Non-Governmental Organizations
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles.
- The base salary for this role is $73,000.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary
- A monthly benefits allowance that covers health, dental, and vision monthly premiums
- Unlimited PTO (that we encourage staff to take!)
- Desk allowance.
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
About the hiring process
Format: The hiring process follows the same general outline for all open roles:
First interview (30 mins)Take home skills assignment (~2 hours)Second interview (1 hour)*Third interview (1 hour)*Final interview (1 hour)Reference checks (30 mins each)
*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
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