Key Account Manager Ecommerce

Job Location: Istanbul

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

As a Key Account Manager eCommerce – Pure Players , your main responsibility will be guiding Ferrero’s sales strategy. You’ll work alongside the head of accounts to build brilliant relationships with a breadth of clients, define sales strategies, targets, programs, commercial initiatives, and promotional policies. If you’re looking for a role with variety, this is it.

This is an Istanbul based role and you will be directly reporting to the eCommerce Channel Manager. If you are ready to take the challenges of a dynamic working environment and love to be a part of a dynamic team, then please apply!

Main Responsibilities:

• Build online business plans with your customers to drive the overall business;
• Execute online plans that are aligned with overall business objectives and customer strategies;
• Align the strategy implementation with all relevant stakeholders (Global e-commerce, local sales and marketing)
• Facilitate excellence in execution in the daily business by planning, forecasting, communicating, anticipating, measuring results consistently and implementing corrective action or learning;
• Achieve agreed upon Key Account targets and KPIs for your categories and customers;
• Contribute to overall e-Commerce strategy by monitoring and discussing new opportunities for growth in the fast-changing eCommerce food market. 

Who we are looking for:

• Bachelor’s degree
• Preferably 6+ years of experience, e-commerce experience is a must
• Good knowledge of sales channel & client culture
• Experience in budget and P&L management
• Excellent communicator with strategic and interpersonal skills
• Strong analytical skills and proactivity
• Fluency both in English & Turkish

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are – dedicated to crafting brilliant results for consumers around the world.